Atlas has provided our school with a high quality, reliable service over a number of years. Atlas focuses on finding effective solutions to any problems that arise swiftly, as well as providing excellent advice and support in terms of our vision for IT in the school.  I would highly recommend their services.

Our school has used Atlas Support for our ICT support for a couple of years now. In this time I have found the staff to be nothing but professional. When there are issues, they are promptly dealt with. Atlas assist us with quotes for new equipment and software; often finding the best quote available. We find the help desk extremely useful and easy to use as we log issues and can then see the updated status as they are dealt with. Many issues can be dealt with remotely. What I like most about Atlas is their innovative approach. If we have an idea, they will sit with us and discuss what we need and then ensure that a product is found that will meet our needs. This was evident when we recently launched our School App. I enjoy working with Atlas and would definitely recommend them to other schools.

Our Atlas Support bespoke IT SLA is perfectly tailored for our school, providing us with a single point of contact for all our ICT needs.  Staff feel secure in the knowledge that they are backed by an efficient and professional support team that they can always rely on. The team are always on hand to help resolve any issues and their project management skills have delivered a superb technology infrastructure whilst saving the school thousands of pounds through helpful advice and cost saving initiatives.  Atlas Support’s emphasis on a faultless service is obvious and we are very grateful to have them as part of our school team.

We have been with Atlas Support for almost one year. I  am impressed with the rapid approach taken by Atlas  Support to resolving school based computing issues – thank you for being so responsive.

I wanted to thank you collectively as the wonderful Atlas team for the amazing  job that you have done since taking over the IT support service for the Federation. Actually, my thanks extends to well before your start date because you were all working extremely hard to ensure a smooth transition from our previous provider.

Your knowledge and understanding of the systems and software that we require to work with children and young people with very complex SEND, together with your attention to detail, has been quite extraordinary. Likewise, your willingness to help us to address several long-standing system-wide and other smaller individual issues has meant that, for the first time in a long time, the IT provision across both schools and for the Training & Outreach service is running smoothly.

I can’t thank you enough. Finally, in these highly unusual times, where remote access for staff has become all important, this works highly efficiently, thanks to your robust solutions and attention to this. I know that, as I leave the Federation, the IT support service is safe in your highly capable hands.